Sub-Processors

Effective from January 1st, 2023

To support the delivery of EON’s services, we may engage third party service providers (“sub-processors”) to assist with its personal data processing activities.  Sub-processors may process, store, or otherwise access certain client or partner data, or personal data found in client or partner content in order to support and/or improve EON’s services.  All such processing of personal data is outlined in our agreements, privacy policy, and subject to Data Processing Agreements.

As our business and technical requirements change, and new services are made available, we may from time to time remove or add sub-processors, or we may engage an existing sub-processor to perform additional services for us, if we believe that doing so will enhance our ability to deliver EON’s services.  We will periodically update this page to reflect changes to our sub-processors.  If you have any questions about our sub-processing activities, please contact us at privacy@eongroup.co.

The list below identifies the sub-processors currently used by EON for the processing of personal data, the type of services that may be provided and the location where such sub-processing activities are performed.

Subprocessors

Microsoft Azure

  • Relevant platform service(s): EON Cloud Platform and EON Exchange
  • Applicable cloud regions: USA
  • Activity: Technical support
  • Country where processing is performed: USA
  • Registered address: One Microsoft Way, Redmond, WA 98052
  • Country of registration: USA
  • Parent company: Microsoft, Inc.

Zendesk

  • Relevant platform service(s): EON Cloud Platform
  • Applicable cloud regions: USA
  • Activity: Technical support
  • Country where processing is performed: USA
  • Registered address: 989 Market St, San Francisco, CA 94103
  • Country of registration: USA
  • Parent company: Zendesk, Inc.

StorifyMe

  • Relevant platform service(s): EON CX Platform
  • Applicable cloud regions: Germany, USA
  • Activity: Technical support
  • Country where processing is performed: Germany, USA
  • Registered address: Blutenburgstraße 68, Munich
  • Country of registration: Germany
  • Parent company: StorifyMe GmbH

MaxMind

  • Relevant platform service(s): EON Cloud Platform
  • Applicable cloud regions: USA
  • Activity: Data Enhancement
  • Country where processing is performed: USA
  • Registered address: 14 Spring Street, 3rd Floor, Waltham, MA 02451
  • Country of registration: USA
  • Parent company: MaxMind, Inc.

Box.com

  • Relevant platform service(s): N/A
  • Applicable cloud regions: USA
  • Activity: Data Transfer
  • Country where processing is performed: USA
  • Registered address: 900 Jefferson Avenue, Redwood City, CA 94063
  • Country of registration: USA
  • Parent company: Box, Inc.

MailChimp

  • Relevant platform service(s): Campaign Management
  • Applicable cloud regions: USA
  • Activity: B2B Marketing
  • Country where processing is performed: USA
  • Registered address: The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308
  • Country of registration: USA
  • Parent company: Intuit Inc.

Google Analytics

  • Relevant platform service(s): Website Analytics
  • Applicable cloud regions: USA
  • Activity: Analytics
  • Country where processing is performed: USA
  • Registered address: 1600 Amphitheatre Pkwy, Mountain View, CA 94043
  • Country of registration: USA
  • Parent company: Google, LLC

Salesforce

  • Relevant platform service(s): Sales Management
  • Applicable cloud regions: USA
  • Activity: Sales Management
  • Country where processing is performed: USA
  • Registered address: 415 Mission Street, 3rd Floor, San Francisco, CA 94105
  • Country of registration: USA
  • Parent company: Salesforce, Inc.

DocuSign

  • Relevant platform service(s): Sales Management
  • Applicable cloud regions: USA
  • Activity: Contract Management
  • Country where processing is performed: USA
  • Registered address: 221 Main Street, Suite 1550, San Francisco, CA 94105
  • Country of registration: USA
  • Parent company: Docusign, Inc.

Slack

  • Relevant platform service(s): N/A
  • Applicable cloud regions: USA
  • Activity: Communications
  • Country where processing is performed: USA
  • Registered address: 50 Fremont Street, San Francisco, CA, 94105
  • Country of registration: USA
  • Parent company: Slack Technologies, LLC

Zoom

  • Relevant platform service(s): N/A
  • Applicable cloud regions: USA
  • Activity: Communications
  • Country where processing is performed: USA
  • Registered address: 55 Almaden Blvd, Suite 600, San Jose, CA 95113
  • Country of registration: USA
  • Parent company: Zoom Video Communications, Inc.